Privacy policy

Last updated: May 11, 2026

Prolifique Sports operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Prolifique Sports is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

The controller responsible for data processing is:

Prolifique UG
Tabbertstraße 6
12459 Berlin
Germany
Email: [email protected]

Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.

1. Access Data and Hosting

Access Data

You can visit our website without providing personal information. Each time you access our pages, the web server automatically stores so-called server log files. These include, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and your internet service provider. This data is used exclusively to ensure the smooth operation of the website and to improve our services. Processing is based on our legitimate interests pursuant to Art. 6 (1) lit. f GDPR.

Hosting

Our website is partly hosted by external service providers who process data on our behalf. Unless otherwise stated in this privacy policy, access data, as well as all data you enter via forms, is processed on the servers of these providers. If you have any questions about our hosting partners or our cooperation with them, you can contact us at any time. Our service providers use servers in countries recognized by the EU as having an adequate level of data protection. For data transfers outside the EU, we rely on the European Commission’s standard contractual clauses.

2. Data Processing for Contract Fulfillment and Contact

Contract Fulfillment

When you place an order, we process the personal data you provide, such as name, address, contact information, and payment information. Mandatory fields are needed to process your order; without them, we cannot fulfill the contract. Processing is based on Art. 6 (1) lit. b GDPR. After completion, data is restricted and deleted after retention periods, unless you consent to further use or legal provisions permit extended retention.

Customer Account

If you create a customer account, we store your data for future orders based on your consent (Art. 6 (1) lit. a GDPR). You can delete your account at any time through your account or by contacting us. Data will be deleted unless legal retention obligations apply.

Contact

If you contact us, for example via email or contact form, we process your data to handle your request. Mandatory fields are marked accordingly, as without them, we cannot process your request. Processing is based on Art. 6 (1) lit. b GDPR. After your request has been processed, your data will be deleted unless legal obligations require otherwise or you have consented to further use.

3. Shipping

To deliver your order, we share your data with the shipping provider as necessary. Processing is based on Art. 6 (1) lit. b GDPR.

Shipping Notification

If you give your explicit consent, we may share your email address with the shipping provider so they can inform you about your delivery. The legal basis for this is Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time, either by contacting us or directly with the shipping provider.

4. Payment Processing

To process payments, we work with external partners, including payment service providers, banks, and technical service providers.

Transaction Processing

Depending on your chosen payment method, we share the necessary data with the respective provider. This is done solely for payment processing and is based on Art. 6 (1) lit. b GDPR. Some payment providers collect data themselves, in which case their own privacy policies apply.

Fraud Prevention and Optimization

To prevent fraud and optimize our payment processes, we may process additional data. This is based on our legitimate interests pursuant to Art. 6 (1) lit. f GDPR.

5. Email Marketing

Newsletter

If you subscribe to our newsletter, we use your email address to send you updates regularly. Subscription is carried out using the double opt-in procedure. You can unsubscribe at any time via the link in the newsletter or by contacting us. Processing is based on Art. 6 (1) lit. a GDPR.

Newsletter Tracking

We analyze your interactions with our newsletter to improve content—using technologies such as web beacons and tracking pixels. This may process your IP address, access times, browser, and email address. If undesired, unsubscribe at any time.

6. Cookies and Other Technologies

We use cookies and similar technologies on our website. These small text files can serve different purposes: some are necessary for technical functionality, such as enabling navigation or the shopping cart; some are used to analyze website usage to help us improve our services; and others support marketing or remember your preferences. There are session cookies, which are deleted after your visit, and persistent cookies, which remain on your device.

Necessary and Optional Cookies

Some cookies are technically necessary and do not require your consent. Others, for example, for analytics or marketing, are only used if you give your explicit consent. If you do not provide consent, some functions may be limited. You can withdraw or adjust your consent at any time via your browser settings or by contacting us.

Data Processing via Cookies

Cookies may process data such as your IP address, the time of your visit, device and browser information, and your usage behavior, for example, shopping cart contents. Processing is based on Art. 6 (1) lit. f GDPR or Art. 6 (1) lit. a GDPR.

Consent Management

We use a tool to manage your cookie preferences. This allows us to collect, store, and document your consent and to comply with legal obligations. The processed data may include your IP address, browser information, the time of consent, and your selected preferences. Processing is based on Art. 6 (1) lit. c GDPR. Your consent data is typically stored for up to two years.

Data Transfers to Third Countries

Some services we use process data outside the EU or EEA. If a country does not provide an adequate level of data protection, we ensure appropriate safeguards, such as the use of EU standard contractual clauses. However, authorities in those countries may access your data without your knowledge. Where required, we obtain your explicit consent.

7. Third-Party Technologies

We use third-party technologies for analytics and marketing purposes. Unless stated otherwise, this is done only with your consent pursuant to Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time.

Google Services

We use services provided by Google (Google Ireland Ltd., Ireland). Data such as your IP address, usage behavior, and device and browser information may be transferred to and processed on Google servers. We have no control over further data processing by Google.

Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and misuse. It analyzes whether inputs are made by humans or automated systems. The processed data may include your IP address, the time of your visit, browser data, and your behavior on the website.

Meta Services

We use technologies from Meta (Meta Platforms Ireland Ltd.).

Meta Pixel

The Meta Pixel helps us analyze user behavior on our website, such as page views, purchases, and newsletter sign-ups. Data such as your IP address, device information, and usage behavior is processed and stored in pseudonymous profiles. This data may be linked to your Facebook or Instagram account in order to display personalized advertising.

8. Social Media

We maintain online presences on platforms such as Facebook, Instagram, and YouTube. When you use these platforms, your data may be processed directly by the providers. This may include creating user profiles, personalized advertising, and using cookies. Processing is generally based on your consent with the respective platform provider. For more details, please refer to their privacy policies.

9. Your Rights

You have the right to:

  • access your data (Art. 15 GDPR)

  • correct inaccurate data (Art. 16 GDPR)

  • request deletion (Art. 17 GDPR)

  • restrict processing (Art. 18 GDPR)

  • data portability (Art. 20 GDPR)

  • object to processing (Art. 21 GDPR)

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

Right to Object

If we process your data based on legitimate interests, you can object at any time. This applies without restriction to direct marketing.

Contact

If you have any questions about data protection or wish to exercise your rights, you can contact us at any time. You can find our contact details in the imprint or in this privacy policy.