Have a question, comment, or just want to say hello? Write us an email or message and we’ll get back to you as soon as possible.

We typically respond within 48 hours (often much faster!)

No question is too big or too small. We're real people who genuinely want to make your experience a great one. Don't hesitate to reach out!

Kindly note: to help us get back to you as quickly as possible, please avoid sending multiple messages about the same issue. Each new message may place you back in the queue and lead to longer wait times. Rest assured, we've received your message and will respond soon!

Kindly note that not all numbers may be accessible or covered by all mobile phone networks. Please also be mindful that we may monitor or record your communications for training and quality control purposes.

Support hours: Mo–Fr, 10:00am – 17:00pm

Text Customer Service on

+49 (0) 152 16186783

[email protected]

Prolifique UG (haftungsbeschränkt)

c/o Workbox, No. 80
Eresburgstraße 24-29
12103 Berlin